Report a Problem
We take every issue seriously and want to ensure the best experience for all users on BuySellMyApp.com. If you have encountered a problem, please let us know and we will address it as quickly as possible.
What to Report
- Technical Issues: Website errors, broken links, payment problems, download failures
- Item Issues: Source code that doesn't match its description, missing files, malicious code
- Account Issues: Login problems, unauthorized access, account-related concerns
- Copyright Violations: Items that infringe on your intellectual property rights
- User Conduct: Harassment, spam, fraudulent activity, or other policy violations
How to Report
Please send an email to support@buysellmyapp.com with the following information:
- Subject: Brief description of the problem
- Your Username: So we can identify your account
- Description: Detailed explanation of the issue you encountered
- URL: The page where the problem occurred (if applicable)
- Screenshots: Attach any relevant screenshots or error messages
- Steps to Reproduce: How can we reproduce the issue?
Response Time
We aim to respond to all reports within 24-48 hours during business days. Critical issues such as security vulnerabilities or payment problems are prioritized and addressed as soon as possible.
Alternative Contact
You can also reach us through:
Thank you for helping us improve BuySellMyApp.com!